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With Avaya IP Office,
you can choose the solution that is right for your business. Use it as a
voice solution, employing either IP technology, more traditional
telephony or a combination of both, and you can benefit from a
comprehensive set of telephony features. Use it as a data solution to
deliver both local area and wide area networking capability. And because
it's an all in one solution you can use it as a converged solution
delivering both your voice and data requirements. IP Office also
provides networking capability so you can deploy the solution that's
right for your business across a number of locations with one central
management point.
Avaya IP Office is
also an applications platform delivering the tools that could help you
improve customer service and satisfaction, increase productivity, and
boost your bottom line.
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Avaya IP Office can also help businesses to improve productivity in the
work place. Its sophisticated applications such as integrated messaging,
voice mail and auto attendant can help your staff to manage calls and
messages more efficiently. Support for remote working is an integral
part of the portfolio ensuring that home and mobile workers can work as
effectively remotely as they could from an office location.
The full Avaya IP
Office solution is easily managed through IP Office Manager, a
Microsoft® Windows®-based PC software application, that connects to the
Avaya IP Office system using the TCP/IP protocol.
Every Avaya IP
Office platform protects your investments by supporting common software,
telephones, and applications, and a range of device and user capacity.
Expansion modules help you meet your changing or growing needs while
retaining the cost-effectiveness of your original investment. The Avaya
IP Office was among 15 pace-setting convergence products, services, and
technologies that were selected as a "Product of the Year 2002" by
Communications Convergence magazine. The editors wrote that the "winners
have certain features in common: eye-opening innovation, solid
engineering, good value-for-money (normally exceeding the expectations
of their intended markets)."
In singling out
Avaya, the editors wrote: "Avaya IP Office is truly an office-in-a-box,
combining a 100-station voice system (supports DEFINITY® 6400 series
phones), an eight-port router-hub for data networking, and a T1/PRI WAN
interface. But the Office is not just about hardware. Avaya has bundled
it with Compact Business Center, a 150-agent ACD, and Integrated
Messaging, which synchronizes voice and fax with Microsoft Exchange.
Avaya lets this software reside on the IP Office rather than requiring,
as other vendors do, a separate NT-server to run business applications.
There's also an integrated H.323 gateway, so when small businesses are
ready to take advantage of VoIP, they can link up Avaya's IP phones. And
Avaya's IP Office isn't just for small businesses — it works for larger
organizations, too. Avaya IP Office's support of open-standard Q.SIG
networking lets a branch office communicate with the main office PBX,
regardless of whether it's an Avaya system or someone else's."
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